Reference

Open the rpvip9 Privacy Policy

The rpvip9 Privacy Policy explains what we collect when you open an account, use DANA, OVO, GoPay or QRIS, and browse from a mobile device.

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rpvip9 Open the rpvip9 Privacy Policy
CONTACT ROUTES

Switch to the Right Privacy Contact

A clear contact route helps you resolve a privacy question without repeating your account story. We direct requests through the account support path linked to your login and cashier activity, so a receipt or wallet reference can be matched carefully. If you cannot access your account, include the contact detail used at registration and explain the issue. Where local law permits, we can assess requests about access, correction, deletion or objection after confirming that the request comes from you.

Team online

Account access

Use the account support path when you need help reaching your Privacy Policy rights. We may ask for the registered contact detail and a verification step before discussing account data, which helps prevent another person from receiving details about your sign-in or wallet activity.

Cashier records

For a DANA, OVO, GoPay or QRIS question, include the payment reference shown beside the cashier status. Our team can compare that reference with the account record and explain what data was used to trace the receipt, without asking you to send a wallet password.

Change request

Ask us to correct account details or consider deletion through the same support route. We first confirm your identity, then explain whether a legal, security or transaction-retention reason requires a particular record to remain before we make a change.

DATA CONTROLS

Browse Our Privacy Handling Steps

Privacy controls work best when they are tied to ordinary account actions. We separate sign-in checks from cashier references, use device and cookie signals to keep sessions understandable…

Account collection

When you open an account, we collect the contact and verification details needed to create and protect that account.

Cookie controls

Cookies help remember session choices and connect a browser visit with the correct account path.

Wallet matching

A DANA, OVO, GoPay or QRIS reference is used to match a payment status with the account that made the…

Access security

Before we discuss stored account details, we use the registered contact route and an account verification step.

Retention timing

We keep records only for the period needed for account operation, security checks, dispute handling and applicable legal duties.

Your requests

You can ask what account data we hold, request a correction, or ask whether deletion is possible where local law…

Ask About the Privacy Policy

These Privacy Policy answers focus on the account steps Indonesian customers usually need before opening access. They explain the practical link between account data, device cookies, local wallet references and support requests. If your question concerns eligibility, remember that access depends on local law; if it concerns a payment, keep the reference visible in your cashier history so we can investigate the correct record.

The Privacy Policy covers account details, verification records, sign-in activity, device signals, cookies and payment references. It applies when you open an account, access the lobby from a phone or desktop, or use DANA, OVO, GoPay, QRIS, bank transfer or virtual account steps.

We use the details entered during account creation to establish access, complete a verification step and protect the account from an unconfirmed request. Sign-in records also help us investigate access problems. We collect details connected to these purposes, not unrelated personal material.

DANA and QRIS references help us connect a cashier request with the correct account and payment status. We may use the reference, amount and status shown in the transaction record to investigate a receipt. We do not ask for your wallet password to perform that match.

Yes, you can contact us through the account support path and ask what personal data is held about you. We may confirm your registered contact detail or request another identity step first. Where local law permits, we will explain the scope and response process.

You can request a correction or ask whether deletion is available through the same support route. We assess the request against security, payment resolution and legal record duties. Some transaction references may need to remain, and we will explain that reason rather than silently removing them.

Yes. A mobile browser and a desktop browser can hold separate cookie and session records. Clearing cookies may remove saved choices and require another sign-in. Cookie settings do not erase account records automatically, so contact us separately if you want to ask about stored data.

Use the account support path and describe the privacy concern clearly. Include the registered contact detail, the relevant date and any DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference when applicable. We verify the requester before discussing account-specific data.

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